Community Ranger Service, providing ‘better homes, better communities’
Our team of Community Rangers ensures the Association's estates are kept in a clean and tidy condition and provide a visible presence tackling low level anti-social behaviour and environmental issues.
The service is well regarded and the feedback received from tenants is generally very positive.
We monitor our caretaking and cleaning standards closely. Please see the link below which shows the standards we monitor against.
All members of the team are trained in Health and Safety for our and your benefit; in addition the service has been accredited with the ISO 9002 and operates under an equal opportunity policy.
Some of the duties carried out by the Community Rangers are:
Providing a local presence so that tenants can raise problems with their landlord 'on-the-spot' as they arise
Taking care of buildings, ordering repairs and advising regarding physical improvements
Cleaning communal areas
Arranging removal of bulky refuse from communal areas of high and low rise blocks
Low level intervention where residents leave rubbish in communal areas
Inspecting the area on a regular basis and removing litter;
Looking after communal areas and green spaces, eg dealing with vandalism
Looking out for vulnerable people
Removing cleanable graffiti
Regular liaison with other staff such as Safer Communities Team, Housing Officers, and Maintenance Team
Patrolling estates
Liaising with external agencies such as the police
Encouraging and developing tenant involvement in wiping out littering and fly tipping, vandalism etc
Monitoring empty properties
Assisting with measures to tackle ASB
Crime prevention such as advising residents who leave ground floor windows open, promoting neighbourhood watch etc.
Fire safety such as checking dry risers, ensuring fire doors are kept shut, items aren’t left in communal areas, promote and fit smoke alarms etc.
Regularly check lifts and door entry systems
Our Fleet
We generally operate with around ten vehicles in use at any time. We are happy to be purchasing bio diesel from the Council to use in our diesel vehicles which is beneficial for the environment as less CO2 is released into the atmosphere which contributes to global warming.
Services to businesses
Our Community Ranger’s offer a variety of professional services such as caretaking and grounds maintenance services to other businesses and Housing Associations. To invite us to tender for work, please contact the Community Ranger team on 01992 453726 or email
