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BHA Keeping Our Promises

More than 90 people attended the residents conference held at Wolsey Hall in September this year. The theme of the conference this year was ‘keeping our promises’, looking back over the two and a half years since BHA was created and asking residents how we’re doing so far.

Our special guest at the conference this year was Clive Webb from Heart of England, the organisation that advised Broxbourne Council residents on the proposals to create BHA. Heart of England carried out an exercise with attending residents to find out whether they agreed that BHA had been keeping the key promises made. The overall answer for over 80% of residents asked was a very encouraging YES!

What was also very encouraging was that more than 90% of attendees told us that they enjoyed the conference overall and will attend again next year.

We were also given many good ideas for encouraging younger residents to attend next year such as holding the event later in the day or on weekends, providing more information for leaseholders, advertising the event in shops and local papers, including leisure activities and entertainment information and encouraging residents to publicise the conference through word of mouth. .

If you would like further feedback on the Conference, please contact Peter on 01992 453 776

Could you be our new Panel member?

We are looking for more residents to join the Residents’ Panel. This friendly group is very important to how Broxbourne Housing Association is run. The Panel seeks to represent the interests of all Broxbourne Housing Association residents on all matters related to the quality of the service we provide. The Panel meets every 3 months to tell us how we can improve and give you the housing service you want.

If you agree to come along, we will provide the refreshments; you provide the ideas!

Credit Union

For further information on the development of a credit union for Broxbourne and East Herts, please access the website by using the link provided below.www.cvsbeh.org.uk