Making paymentsHow can I pay my rent?You can pay your rent weekly, fortnightly or monthly in advance. DIRECT DEBIT This is the easiest way to pay your rent as the amount is taken out of your bank account automatically each month. You can set up a direct debit by printing off the form below, or by getting one from a Council One Stop Shop or the Broxbourne Housing Association offices. After the mandate has been received, you will be advised of your monthly payments by letter. Small amounts of arrears and credits will be included in the calculations. The monthly deductions will be requested from your bank on the 10th of every calender month, unless this date falls over a weekend or a bank holiday in which case it will be requested on the next working day. Direct Debit Form STANDING ORDER This instructs your bank to pay an amount, usually monthly, to us. This can only be varied by you, so when your rent is increased each year you must notify your bank directly. You can set up a standing order by printing off the two forms below, one for us and one for your bank, or getting them from our offices or a Council One Stop Shop. Please note that BOTH forms need to be completed for the standing order to be set up. Standing Order Form for the Bank. Standing Order Form for Broxbourne Housing Association INTERNET BANKING If you use internet banking, you can use your banks online payment section to pay us. You will need to enter our following bank details to make the payment and please enter your tenant’s reference number to ensure the payment reaches your account Lloyds TSB Account Name: Broxbourne Housing Association
Sort Code: 30-99-86
Account Number: 0157349 CREDIT OR DEBIT CARD By phoning 0845 6017620 (24hr automated system) or by contacting your Housing Officer on 01992 453700. AT THE COUNCIL ONE STOP SHOP, BISHOPS COLLEGE CASH OFFICE, THE POST OFFICE OR YOUR BANK This can be done by taking in your payment book. At the Post Office you would have to pay a £1 charge per transaction on a giro payment slip. |
