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Please take a few minutes to review this website. Opening hours: Mon - Thu 8.30am - 5.30pm Fri 8.30am - 5.00pm Customer Service Centre: 01992 453 700 Automated rent payments: 0800 048 3632 Repairs Enquiries: 0800 107 0712 Rent Enquiries: 0800 107 0713 Out Of Hours Enquiries: 01992 639 561 Broxbourne Housing Association Scania House, 17 Amwell Street, Hoddesdon, EN11 8TS ![]()
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Mutual exchange or transfer
Eventually you may want or need another home. There are a number of options open to you. TransfersWe would like every tenant to have a home that best suits their needs. So, if your circumstances change for example if your family becomes bigger or smaller, then you can ask to move into a different property. We will do what we can to help. There are always more people who want to live in our properties than vacancies and we have to balance the needs of tenants who want to move with those who are waiting for a home. Homes are allocated on a points system and you will be awarded a number of points depending on your circumstances. There is a leaflet called "How to become a Broxbourne Housing Association tenant" which explains how we allocate and let our homes. It is available from the Broxbourne Housing Association Office or from the Housing Needs Service at Broxbourne Borough Council. You should also ask for a transfer application form or download a copy using the following link;
You can register a transfer application if you have held your tenancy at your current address for one year and have a need to move.
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