Publications

The following publications are available from our reception area at Scania House, Hoddesdon and from Council One Stop Shops. You can also download and print the various publications by clicking on the titles below.

1. An Introduction To Broxbourne Housing Association
2. How To Become A BHA Tenant
3. Your Handbook. Information About Your Home & Tenancy
4. How To Get Repairs Done To Your Home
5. Services For Older Tenants
6. Getting Involved
7. How To Comment, Compliment or Complain
8. How To Get Help With Living In Your Home
9. Retirement Housing
10. Service Standards
11. How To Set Up A Resident's Association
12. Leaseholder Charter
13. How To Have Safer Communities
14. How To Make Payments
15. Your Right To Know
16. Gas Can Kill
17. Asbestos, Useful Information & Guidance
18. How To Change Homes. Transfer, Mutual Eaxchange & The HOMES Service
19. Moving In
20. Moving Out
21. Strategic Plan 2008-2013

HOME Newsletters

Tenants will also receive a regular housing newsletter. You can sign up to receive the newsletter electronically by and emailing us your details.

You can download the latest versions of the HOME newsletters by clicking on the links below;

Summer 2008 HOME newsletter

April 2008 HOME newsletter

Spring 2008 HOME newsletter

Winter 2007 HOME newsletter