Publications

The following publications are available from our reception area at Scania House, Hoddesdon and from Council One Stop Shops. You can also download and print the various publications by clicking on the titles below.

1. An Introduction To Broxbourne Housing Association - (PDF Document)
   
2. How To Become A BHA Tenant - (PDF Document)
3. Your Handbook. Information About Your Home & Tenancy - (PDF Document)
4. How To Get Repairs Done To Your Home - (PDF Document)
5. Services For Older Tenants - (PDF Document)
6. Getting Involved - (PDF Document)
7. How To Comment, Compliment or Complain - (PDF Document)
8. How To Get Help With Living In Your Home - (PDF Document)
9. Retirement Housing - (PDF Document)
10. Service Standards - (PDF Document)
11. How To Set Up A Resident's Association - (PDF Document)
12. How To Have Safer Communities - (PDF Document)
13. How To Make Payments - (PDF Document)
14. Your Right To Know - (PDF Document)
15. Gas Can Kill - (PDF Document)
16. Asbestos, Useful Information & Guidance - (PDF Document)
17. How To Change Homes. Transfer, Mutual Eaxchange & The HOMES Service - (PDF Document)
18. Moving In - (PDF Document)
19. Moving Out - (PDF Document)
20. Strategic Plan 2008-2013 - (PDF Document)
21. Financial Statements March 2009 (PDF Document)
22. Annual Report 2008 - 2009 - (PDF Document)

HOME Newsletters

An audio version of the Home Summer 2010 newsletter is now available.
Click here for the audio version of Home Summer 2010.

You can also download the latest versions of the HOME newsletters by clicking on the links below;

Summer Home 2010 - (PDF Document)

Spring Home 2010 - (PDF Document)

Winter 2009 HOME newsletter (PDF Document)

Autumn 2009 HOME newsletter - (PDF Document)

Summer 2009 HOME newsletter - (PDF Document)

Spring 2009 HOME newsletter -(PDF Document)

Tenants will also receive a regular housing newsletter. You can sign up to receive the newsletter electronically by emailing us your details.