Please take a few minutes to review this website.
Opening hours:
Mon - Thu 8.30am - 5.30pm
Fri 8.30am - 5.00pm
Customer Service Centre:
01992 453 700
Automated rent payments:
0800 048 3632
Repairs Enquiries:
0800 107 0712
Rent Enquiries:
0800 107 0713
Out Of Hours Enquiries:
01992 639 561
Broxbourne Housing Association
Scania House, 17 Amwell Street,
Hoddesdon, EN11 8TS

Publications

The following publications are available from our reception area at Scania House, Hoddesdon and from Council One Stop Shops. You can also download and print the various publications by clicking on the titles below.

  2. How To Become A BHA Tenant - (PDF Document)
  3. Your Handbook. Information About Your Home & Tenancy - (PDF Document)
  4. How To Get Repairs Done To Your Home - (PDF Document)
  5. Services For Older Tenants - (PDF Document)
  6. Getting Involved - (PDF Document)
  7. How To Comment, Compliment or Complain - (PDF Document)
  8. How To Get Help With Living In Your Home - (PDF Document)
  9. Retirement Housing - (PDF Document)
  10. Service Standards - (PDF Document)
  11. How To Set Up A Resident's Association - (PDF Document)
  13. How To Make Payments - (PDF Document)
  14. Your Right To Know - (PDF Document)
  15. Gas Can Kill - (PDF Document)
  16. Asbestos, Useful Information & Guidance - (PDF Document)
  17. How To Change Homes. Transfer, Mutual Eaxchange & The HOMES Service - (PDF Document)
  18. Moving In - (PDF Document)
  19. Moving Out - (PDF Document)
  20. Strategic Plan 2008-2013 - (PDF Document)
  21. Financial Statements March 2009 (PDF Document)
  22. Annual Report 2010 - (PDF Document)
  23. Tenancy Support Service (PDF Document)
  24. Annual Report 2011 - (PDF Document)

HOME Newsletters

HOME Newsletter, now available in Audio!

Did you know you can now listen to an audio version of our newsletter for residents from this website? The latest HOME newsletter is now available - simply click on the following link HOME newsletter(link to audio)

You can also download the latest versions of the HOME newsletters by clicking on the links below;

Spring 2012 HOME Newsletter (PDF Document)

Winter 2011 HOME Newsletter (PDF Document)

Autumn 2011 HOME Newsletter (PDF Document)

Summer 2011 HOME Newsletter (PDF Document)

Tenants will also receive a regular housing newsletter. You can sign up to receive the newsletter electronically by emailing us your details.

Broxbourne Housing Association Limited. Charitable Industrial & Provident Society (29876R). Registered with the Tenant Services Authority (L4455)

Valid XHTML 1.0 Transitional